Tuition support can be provided on a private, one-to-one basis or in small groups ranging from 2 to 5 students. The Institute offers one-time lessons for those who may want a few questions answered before a test/exam but it also provides ongoing weekly lessons to those who wish to come on a more regular basis. Similarly, students may choose to arrange for a few lessons in any given month according to their needs. There is a lot of flexibility to help meet the needs of different learners. Most lessons are offered in the afternoon but morning lessons can also be arranged. Although the majority of lessons are face-to-face in a classroom setting, online lessons can also be provided. Lessons are provided throughout the academic year as well as during Christmas, Easter and summer breaks.
Students are responsible for attending their scheduled private, one-to-one lessons on time. When a student is not able to attend a lesson, the teacher must be contacted immediately either with a phone call or a text message. If a student does not inform the teacher of his/her absence the latest one hour before the lesson, a partial charge may still be levied. A teacher is considered to have been informed if a student or parent has actually spoken to the teacher on the phone or a teacher has replied to a text message regarding the request for cancellation of the lesson. Of course, lessons can be rescheduled at a time that is convenient for both the teacher and the student either within the same day or for another day.